Return & Refund Policy

Last Updated: August 1, 2026

At Neon Blinket, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

30-Day Return Policy

You may request a return within 30 days of receiving your order.

To be eligible for a return, the product must:

  • Be in its original condition.
  • Be free from physical damage caused by misuse or improper installation.
  • Include all original accessories, packaging, and components.

Returns that do not meet these conditions may not be eligible for a refund.

How to Start a Return

To request a return, please contact our support team with:

  • Your order number
  • The reason for your return
  • Photos or videos (if reporting a damaged or defective item)

Email: support@neonblinket.com

Our team will guide you through the return process.

Refunds

Once your returned item has been received and inspected, we'll notify you of the outcome.

If approved, your refund will be issued to your original payment method.

Please allow 5–10 business days for your financial institution to process the refund after it has been issued.

Return Shipping

If you're returning an item because you changed your mind or no longer need it, you are responsible for the return shipping costs.

If the return is approved due to a manufacturing defect, damaged product, or an error on our part, Neon Blinket will cover the replacement or refund at no additional cost.

Damaged, Defective, or Incorrect Orders

If your order arrives:

  • Damaged during shipping
  • Defective
  • Missing parts
  • Incorrect

Please contact us within 7 days of delivery.

Include your order number along with photos or videos of the issue so our team can resolve it as quickly as possible.

Depending on the situation, we may offer:

  • A replacement product
  • Replacement parts
  • A full or partial refund

Non-Returnable Items

The following items cannot be returned:

  • Products damaged due to improper installation or misuse.
  • Products modified or altered after delivery.
  • Clearance or final sale items (if marked as such).
  • Gift cards.

Order Changes & Cancellations

Orders begin processing quickly.

If you need to modify or cancel your order, please contact us immediately.

While we'll do our best to accommodate your request, we cannot guarantee changes once an order has entered processing or has already shipped.

Chargebacks

If you experience any issue with your order, we encourage you to contact our support team before initiating a chargeback with your bank or payment provider.

Most issues can be resolved quickly through our customer support team, allowing for a faster and more efficient resolution.

Need Help?

If you have any questions regarding returns or refunds, please contact us.

Email: support@neonblinket.com